Privacy Policy

Skin by MANI

Effective Date: 7 April 2026

Skin by MANI (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What information we collect

We may collect the following types of personal and sensitive information:

Personal information
Full name
Phone number
Email address

Health & sensitive information

As part of providing skin treatments, we may collect:

Medical history
Skin concerns and conditions
Medications
Allergies
Treatment notes
Photographs (e.g. before and after images)

Website & technical data

When you use our website, we may collect:

IP address
Browser and device information
Website usage data (via cookies or analytics tools)

2. How we collect your information

We collect information when you:

Book an appointment via our website or booking system
Complete consultation or intake forms (including custom forms in our booking system)
Contact us via phone, email, or social media
Visit our website

3. Why we collect your information

We collect your information to:

Provide safe and effective skin treatments
Assess your suitability for treatments
Manage bookings and appointments
Communicate with you (including reminders)
Maintain accurate client records
Improve our services and website

4. Booking system & third parties

We use third-party platforms to operate our business, including:

Square (for bookings, client records, and appointment reminders)
Wix (for our website hosting)

These providers may store your information securely on our behalf. We only use reputable providers that take reasonable steps to protect your data.

In the future, we may also use:

Google Analytics (website usage tracking)
Facebook/Instagram tools (advertising and analytics)

5. Payments

We currently accept payments in person only.
We do not store your credit or debit card details on our systems.

6. How we store and protect your information

Your information may be stored:

Digitally (e.g. within our booking system)
In paper form (e.g. consultation records)

We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure.

7. Photos & treatment records

With your consent, we may take photographs for:

Treatment tracking and progress
Clinical records

We will not use your images for marketing or promotional purposes without your explicit consent.

8. Marketing & communications

We may contact you via:

This may include:

Appointment confirmations and reminders
Important service-related updates

We do not currently send promotional marketing messages. If this changes, you will have the option to opt out.

9. Cookies & website tracking

Our website may use cookies or similar technologies to:

Improve user experience
Analyse website traffic

You can disable cookies through your browser settings.

10. Accessing or correcting your information

You have the right to:

Request access to your personal information
Request corrections if your information is inaccurate

To do so, please contact us using the details below.

11. Complaints

If you believe we have breached your privacy, you can contact us.
We will respond within a reasonable timeframe.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner.

12. Contact us

Skin by MANI
160 Juno Parade, Greenacre NSW 2190
skinbymani@outlook.com

+61 435 032 023

13. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.